Effective Date: October 2026
Last Updated: October 2026
Reliable Environmental Services (“RES,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, https://www.reliableenvironmentalservices.com/, contact us, request information, or use our services.
This Privacy Policy explains what information we may collect, how we use and protect that information, and the choices you have regarding your information.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Name and contact information, including your email address and telephone number.
Business or company information.
Property or service-location information that you provide to us.
Information submitted through contact forms, quote requests, service inquiries, or other forms on our website.
Information regarding requested or scheduled services.
Communications and correspondence between you and Reliable Environmental Services.
Information voluntarily provided when you contact us by telephone, email, text message, or other communication methods.
Technical information collected automatically when you visit our website, such as IP address, browser type, device information, pages visited, and general website usage information.
We only request information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise disclosed at the time the information is collected.
2. How We Use Information
Reliable Environmental Services may use information we collect to:
Respond to inquiries, requests, and customer-service communications.
Provide quotes, estimates, and information about our services.
Schedule, confirm, coordinate, and manage services.
Communicate with customers regarding appointments, scheduling, service updates, and other customer-service matters.
Provide and improve our commercial cleaning, janitorial, hospitality, specialty cleaning, post-construction cleaning, floor-care, and emergency cleaning services.
Process and maintain business records.
Maintain the security and functionality of our website and systems.
Comply with applicable legal, regulatory, and contractual obligations.
Prevent fraud, misuse, or unauthorized activity.
Communicate with you when reasonably necessary in connection with services you have requested.
We do not use your personal information for purposes that are materially inconsistent with those described in this Privacy Policy without providing appropriate notice when required by applicable law.
3. Mobile Opt-In Data
No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent, which will not be shared with any third parties.
Reliable Environmental Services does not sell, rent, or transfer mobile phone numbers, SMS opt-in information, or SMS consent to third parties or affiliates for their own marketing or promotional purposes.
Your SMS opt-in information and consent are specific to Reliable Environmental Services and are not transferable to another company or organization for marketing purposes.
We may use service providers that assist us in operating our communications systems or delivering messages on our behalf, where necessary to provide the communications you requested. Such providers may process information solely to perform services for us and are not authorized to use your SMS opt-in information or consent for their own independent marketing purposes.
4. SMS Terms and Conditions
By opting in to receive messages, the end user agrees to receive communications from Reliable Environmental Services regarding responses to customer-initiated messages, appointment reminders, scheduling updates, service-related communications, and other customer-service communications related to services requested from Reliable Environmental Services.
Message frequency may vary depending on your interactions with Reliable Environmental Services and the services you request.
Message and data rates may apply.
End users may opt out at any time by replying “STOP” to any message. After submitting an opt-out request, you may receive a final message confirming that you have been unsubscribed. No further messages will be sent unless you subsequently provide a new opt-in.
You may request more information or assistance by replying “HELP.”
For additional assistance, you may contact Reliable Environmental Services using the contact information provided on our website.
SMS consent is not a condition of purchasing any goods or services.
Carriers are not liable for delayed or undelivered messages.
Your consent to receive SMS messages is not shared with third parties or affiliates for their own marketing or promotional purposes.
5. How We Share Information
We may disclose personal information when reasonably necessary to operate our business and provide requested services, including to:
Service providers and contractors that perform business or technical functions on our behalf.
Website, hosting, technology, communications, scheduling, and customer-service providers.
Professional advisers, such as attorneys, accountants, insurers, or consultants, when reasonably necessary.
Government authorities or other parties when required by law, legal process, or applicable regulation.
Parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets, subject to applicable legal requirements.
We do not sell personal information for money.
Mobile phone numbers, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and support security.
Third-party technologies used by our website or service providers may collect certain technical information according to their own privacy policies.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain website functionality.
7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, communicate with customers, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
SMS-related information, including opt-in and opt-out records, may be retained as reasonably necessary to document consent and maintain compliance with applicable messaging requirements.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
Reliable Environmental Services is not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party website or service you visit.
10. Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the information.
11. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the ability to request access to, correction of, or deletion of certain personal information.
You may also opt out of SMS communications at any time by replying STOP to an SMS message.
You may request SMS assistance by replying HELP.
You may contact us regarding privacy questions or requests using the contact information below.
12. Changes to This Privacy Policy
Reliable Environmental Services may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or regulatory requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Your continued use of our website after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy to the extent permitted by applicable law.
13. Contact Us
If you have questions about this Privacy Policy, your personal information, or our SMS communications, please contact:
Reliable Environmental Services
2411 Western Avenue
Las Vegas, NV
Phone: 1-702-418-9247
Website: https://www.reliableenvironmentalservices.com/
For SMS support, reply HELP to an SMS message or contact Reliable Environmental Services using the contact information above.